Shipping Policy

Effective Date: September 2, 2026
At The GuruMa Centre, we aim to process and deliver all orders in a timely manner.
1. Order Processing
Orders are processed after successful payment confirmation. Orders are generally dispatched within 3–5 business days, subject to product availability.
2. Shipping & Delivery
Orders will be delivered to the shipping address provided by the customer at the time of placing the order.
Delivery timelines may vary depending on the delivery location, courier service, weather conditions, holidays, or other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at the time of checkout before the order is confirmed.
4. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address. The GuruMa Centre will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
5. Delayed or Lost Orders
While we make reasonable efforts to ensure timely delivery, The GuruMa Centre is not responsible for delays caused by courier partners, natural events, government restrictions, or other circumstances beyond our reasonable control.
For a delayed or lost shipment, customers may contact us with their order details so that we can assist with the courier investigation.
6. Damaged Products
If a product arrives damaged, customers should contact us promptly after delivery with the order details and supporting photographs/videos of the package and product.
7. Contact Us
For any questions regarding shipping or delivery, please contact The GuruMa Centre through the contact details provided on our website.
Website: thegurumacentre.in